Track your order
Last updated: 2 November 2026
When your order leaves the warehouse, we send you an email with the tracking code. Use either of the two options below.
- Click "Track order" in the shipping confirmation email.
- Or paste the code into the field below.
| Status | What it means |
|---|---|
| Order received | Payment has been confirmed. |
| Preparing | We are preparing and packing your order. This takes [1 to 3] business days. |
| Shipped | Your order now has a tracking code. The carrier may take up to [48 h] to show the first update. |
| In transit | On its way. It may be held at customs for a few days. |
| Delivered | Your order has been delivered to the address provided. |
No updates for more than [7] days? Email contato@wazna.pt with your order number. You do not need to wait until the delivery timeframe has passed to contact us.